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FAQs

This section contains some of the Frequently Asked Questions from our clients when looking for surgery abroad. It is carefully designed to provide useful information, but cannot be regarded as a guide to any medical case. Please bear in mind that the questions below are the most common. In case you have further question, you can contact us directly at ips@vitabroad.com. Prior to any decision for your medical travel in Greece, you are strongly recommended to consult Vitabroad’s doctors for specific information regarding your medical case.

Find your doctor in Greece

How can I find the best doctor for me?
At Vitabroad platform you can find full profiles of Greek doctors including reviews and ratings of real patients. More specifically, you can check an ‘about page’, the languages he/she speaks, his/her team, the provided treatments and indicative prices as well as photos and location of the medical office.

How can I book an online consultation with a Vitabroad doctor?
Search by treatment or specialty, check the list of doctors performing the needed treatment/surgery, choose your favorite doctor by looking the profiles/reviews/ratings, fill in your information and preferred communication method and book the consultation for free.

Vitabroad

What does Vitabroad offer?
Vitabroad facilitates international patients seeking treatment in Greece by providing holistic medical travel services including the operation, accommodation and transfers based on the treatment. Feel free to ask a Vitabroad health tourism specialist all the necessary questions.

Where is Vitabroad located?
Vitabroad’s offices are located in Athens. Our network of hospitals and clinics are also based in Athens, however you can ask if you would like to travel to another destination within Greece.

How much do Vitabroad services cost?
Vitabroad platform is a free platform for international patients.

What is your company’s registration number?
Vitabroad is a private company registered in Greece (Registration number: 297740) offering medical travel services.

Why should I use Vitabroad for booking my medical trip?
Vitabroad offers competitive prices to its customers as we continuously negotiate with private Greek healthcare providers. Additionally, our experience allows us to plan the best medical and tourism experience. A health tourism specialist will assist you in each step of the process.

What is the difference between Vitabroad and other medical tourism companies?
Vitabroad has ensured the quality of services with European and American board certified physicians as well as state of the art private Greek hospitals.a

What kind of guarantee do you provide?
Vitabroad has signed contracts with Greek healthcare providers and surgeons that are subject to the Greek Law. In addition, we make sure that each healthcare provider and surgeon is certified with the required safety and quality standards, in order to ensure the highest quality and safety for your treatment.

Treatments in Greece

Who is going to pick me up from the airport?
Whatever time your flight arrives in Greece, a charter driver will be waiting for you at the airport in order to drive you straight to your hotel. In addition, when you fly back home, the taxi driver will drive you to the airport.

Can you provide detailed profiles of the Vitabroad’s surgeons?
Absolutely! You can request the CVs of our surgeons at any time. In the meanwhile, you can read their brief profiles in the “Our doctors” section. Upon request their diplomas and certificates will be available to you.

Do doctors and medical staff speak English?
Vitabroad understand that language is an important factor when choosing your medical destination. Patients travelling to a foreign country need to communicate sufficiently in a common language. Thus, all of our medical staff and doctors speak English fluently. Moreover, many of them speak Dutch, Arabic, Russian, Italian, German and other languages.

What is the followed process after I book the trip?
Vitabroad team is taking care of each step of the process in collaboration with you.

Will I have a companion?
Many of our clients travel with a person they feel comfortable with. In any case, your health tourism specialist will be near and assist you in anything you may need. If requested, there is also the possibility for a private nurse with an additional cost.

What does my package include? Are there any limitations?
For Vitabroad each client is a unique case. The standard package includes hospitalization, doctor’s fees, anaesthesia, pre-operational exams and operation. In addition, the package may include accommodation, transfer services and other tourism facilities such as a tour within Greece, spa and wellness services.

What is the payment plan?
After booking the treatment plan you have to confirm the medical trip with a 30% deposit via credit card/debit card or bank transfer. When you arrive in Greece you will be asked to pay the rest of the amount.

What happens in case of flight cancellation?
Vitabroad understands that external factors may affect the schedule. If there is a flight cancellation, the treatment will be postponed to the immediate following date.

What information can you provide regarding the surgeon’s success rates?
Vitabroad has chosen the healthcare providers very carefully. Their success rates as well as their CVs will be available to you upon request.

What national or international accreditations do the clinics/hospitals hold?
Before proceeding to an agreement with all healthcare providers, we ensure that they are legally operating under the Greek Ministry of Health and hold all necessary quality accreditations.

Will I receive a report on the surgery in the appropriate language?
After the surgery, your doctor will provide you with a detailed medical record in English with information about the operation that was performed.

Medical Tourism in Greece

What is medical tourism?
Medical tourism is the practice of traveling abroad in order to receive high-quality and low-cost medical care. Medical tourism is the new growing market trend in the beginning of the 21st century, which is continually gaining popularity. Due to high healthcare expenses, uninsured treatments, lack of availability, long waiting lists, low success rates many people are travelling abroad for all kind of treatments.

What is a medical tourism facilitator?
A medical tourism facilitator is an independent company that offers access to a wide range of packages for all kind of treatments, carefully designed for international patients seeking medical, dental, surgical and wellness treatments at the best possible combination of cost and quality.

Is medical tourism safe?
It is a fact that a medical operation, regardless to where it is performed, carries risk. Vitabroad in order to keep the risk low, is responsible for checking the certification and accreditations of each healthcare provider, keeping a track record of quality services and medical staff and also providing the best quality services to each and every potential patient.

Will it be safe to travel after my operation?
Your medical travel plan will be customized depending on the treatment you need. Your doctor will inform you about the recovery period before any activity, including travelling.

I have never been to Greece! How will i move in the city?
Vitabroad team will help you if you request additional information, especially during your stay in Greece.

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Email: ips@vitabroad.com